Set sail towards success
We help organisations harness the power of ServiceNow, designing tailored strategies for the platform, data design and governance, and organisational change management that drive success. Our User Success Navigator programme empowers our clients to maximise their technology investments and ensures that your teams thrive with the new technology.
We're here to be your trusted navigator. With our expertise at bringing people and technology together, we ensure a seamless adoption of the ServiceNow platform. We prioritise people and quality, always keeping our ethics and values at the helm. Our team becomes an extension of yours, providing individualised expert guidance, training, and support to guarantee success and value realisation.
When we start a project together, you're not just a client – you become part of our crew. Our promise to you is to always put people first, to listen, to care, and to deliver exceptional results that make a real difference to your organisation, guiding you safely to harbour. We see your success as our destination, and we’ll guide you there safely.
Our mission is to make the technology simple and to improve people data literacy to prepare them for the accelerating change in the digital world.
We understand the
perspective of others
We deal with
difficult stuff first
We are
realistic
We openly
challenge each other
We leave
nobody behind
At Celtis, we're a tight-knit crew of experts who chart a course for success together. Our team is compact but impactful and agility is our superpower. Just like a skilled sailing crew, we assemble a bespoke team for each project, who bring the right mix of skills and expertise to the table. This flexible approach allows us to adapt to the unique needs of each client, ensuring that we deliver high-quality results while keeping costs in check. Our crew is built on a foundation of trust, collaboration, and a shared passion for delivering exceptional results. We're a team that's dedicated to supporting each other, and to helping our clients ride out any storm. Our core team is led by two co-captains, steering company vision with precision and passion for innovation.
I'm passionate about empowering people to succeed in the ever-changing world of ServiceNow. My goal is to make complex technology simple and accessible to everyone, adding a human touch to IT.
When I'm not supporting ServiceNow projects, you can find me on the tennis court, rediscovering my love for the game after a few years' break. I also love exploring the breathtaking landscapes of Scotland, discovering hidden gems and soaking up the natural beauty of the country.
Let's work together to make ServiceNow adoption a success!
I’m a skilled developer with a strong technical background and a knack for solving complex problems. I pride myself on my excellent communication skills and my ability to work seamlessly within a team, fostering a positive and collaborative environment.
I’m also passionate about teaching and have regularly mentored junior colleagues, helping them grow from no-code beginners to fully-fledged developers. When I’m not working, you’ll usually find me in the garden, happily digging, planting, and pottering about.
I'm a Business Analyst and I specialize in turning complex needs into clear, actionable solutions. I thrive on collaboration, problem-solving, and making things happen.
When I’m not deep in workflows or project plans, you’ll find me outdoors —exploring nature, riding any kind of bike I can get my hands on, or challenging myself with endurance sports. Living near the mountains, I’m constantly inspired by the wild and its endless beauty.
I'm a highly motivated and experienced IT professional with a proven track record of success in service delivery, technical support, and project coordination. My expertise lies in identifying problems, developing solutions, and driving improvements across various IT domains.
When I'm not immersed in the world of IT I do whatever my wife tells me to do.
I'm a certified ServiceNow Implementation Specialist with nine years of experience as a developer, consultant, and architect. I'm passionate about building excellent solutions to help businesses streamline their processes and improve their efficiency.
When I'm not working on ServiceNow projects, you can find me leading technical teams at ICF Praha, where I've been volunteering for the past 18 years. I also enjoy spending time with my family and friends, exploring new places, and learning new things.
I'm a driven and results-oriented Project Manager with a passion for delivering IT transitions and transformations. I excel at collaborating with stakeholders, understanding their needs, and translating them into successful project outcomes.
When I'm not leading IT projects, you can find me exploring the vibrant culinary scene, delving into the pages of an Agatha Christie mysteries, or expanding my linguistic horizons.
Let's connect and discuss how my skills and experience can benefit your organization.
Michael Dul
I'm passionate about driving product or service success from idea to delivery. I thrive on solving complex challenges with design-led thinking and fostering collaboration to create solutions that truly resonate with customers.
When I’m not running workshops, you can probably find me somewhere I have not yet visited. I’m drawn to the beautiful verity of human cultures, their histories, and their relationship with surrounding nature. I also love exploring the world on a sailing boat building comraderies that last for life.
If tailor-made solutions are what you need to tackle your unique business challenges, Celtis is your perfect match. We specialise in creating bespoke solutions that go beyond standard, out-of-the-box options, ensuring that technology aligns with your company goals, realising your aspirations. Whether you’re powering a start-up or steering a large enterprise, if you are looking for a quick-thinking, adaptable team, we’re ready to deliver.
Join us on a journey to success, where we'll work together to navigate any challenges that come our way.
We're not rigid or inflexible. We're quick to respond to changing circumstances and adapt our approach to ensure successful outcomes.
We're not just about technology - we're about people. We prioritise relationships, collaboration, and human-centred approach to deliver solutions that meet real needs.
We're not just vendors or suppliers - we're partners. We work closely with our clients to understand their goals and challenges, delivering results that exceed their expectations.
We don’t believe in one-size-fits-all solutions. We tailor our solutions to meet the unique needs of each client, ensuring a perfect fit every time.
At Celtis, we specialise in delivering comprehensive solutions tailored to meet the unique challenges of our clients' digital transformation journeys. Our expertise spans across various industries, with a proven track record of successful delivery, we offer expertise in areas such as ServiceNow platform optimisation, IT Service Management (ITSM) and Service Integration and Management (SIAM).
We take a holistic approach to our work, encompassing strategic planning, expert execution, and continuous support. We're not just about delivering services - we're about building relationships and providing a human-centric approach to everything we do. We believe in working closely with our clients to understand their needs and goals, and we're committed to delivering solutions that enhance user experience and drive operational excellence.
We're proud to offer three main pillars of delivered services, each designed to meet the unique needs of our clients. These pillars are the foundation of our approach, and they've been carefully crafted to help you achieve your digital transformation goals.
We are here to help you navigate through the choppy waters of digital transformation and establish a clear vision and roadmap that aligns with your core business priorities. Our goal is to ensure that your ServiceNow investment delivers real value to your organisation, and we'll work closely with you to make that happen.
When we set sail on this journey together, our first port of call will be getting to know your organisation's unique needs and goals. We'll take the time to understand what makes your business tick, and develop a tailored strategy that aligns with your core priorities. From there, we'll work together to implement a tailored plan that helps you stay ahead of the curve and achieve your desired outcomes.
By working with us, you'll gain a trusted partner who will help you navigate the complexities of digital transformation and ensure that your ServiceNow investment delivers real value to your organisation. So why not join us on this journey and chart a course for success together?
Our User Success Navigator package is designed to help you achieve maximum adoption and return on investment from your ServiceNow project.
Our experts will work with you to create a bespoke user adoption roadmap that addresses a ServiceNow change plan, strategic training plan and knowledge of best practices, ensuring a successful adoption of the platform across your organisation.
We will develop and deploy a tailored communication plan to prepare your organisation for change. We will also design training programmes to meet your business needs and processes. Our team will help you create a comprehensive knowledge base that supports your users, to ensure that they are fully equipped to get the most out of your ServiceNow platform. Our knowledge creation services include:
By working with us, you can be confident that your users will be properly trained and supported, leading to higher adoption rates and a greater return on investment.
In the fast-paced world of digital transformation, it's easy to get lost in a sea of data. With so many different systems, applications, and datasets to navigate, it can be daunting to know where to begin.
That's where we come in. With a clear understanding of your data landscape, you can unlock the full potential of your ServiceNow platform. We'll help you design and govern your data in a way that makes sense for your organisation. We'll work with you to create a clear and concise data strategy that aligns with your business goals and objectives.
Effective data modelling in ServiceNow is critical to developing applications and services that meet your needs. We'll help you define the structure of your data, including how different types of data relate to each other.
By getting your data model right, you'll be able to develop effective applications and services within ServiceNow, improve data quality and consistency, enhance data security and compliance, and make informed decisions with accurate and reliable data.
At Celtis Ideas, Celtis Solutions younger sister, we believe that every business is unique, and that's why we are committed to developing customisable products that cater to your specific needs. Our team is passionate about creating innovative solutions that simplify your life and make your daily operations more efficient and enjoyable.
Our product portfolio is growing, and we're excited to offer a range of solutions that can help you overcome common challenges in the ServiceNow ecosystem. Our products are designed to help you maximise your ServiceNow investment. We would be delighted to hear from you and discuss how our products can help your organisation thrive. Whether you need a specific product or a bespoke solution, our team is here to listen and provide expert guidance. We're committed to delivering exceptional customer service, and we're always happy to go the extra mile to ensure that you're completely satisfied with our solutions.
So why not get in touch and start a conversation?